Our Returns Policy
We accept returns within 14 days following the receipt of your delivery. Returned items must be unworn and sent back inside their original packaging, tags included. Any stained or faulty goods we receive will be returned to the customer and will not be refunded.
To return an item, please fill in the returns form on your delivery note marking the items you wish to return, the reason code for returning.
Enclose the completed returns form with the items you are returning and attach the returns address label onto your package. (Label provided with your delivery.
When choosing a shipper, we recommend purchasing tracking and insurance, as we cannot be responsible for lost return shipments. Customers must keep track of their own parcel to ensure it reaches us.
Once we receive your package, please allow up to 14 days for processing. You will receive an email notification when your refund has been processed.
Full refund of the cost of the items is entirely conditional based on goods being returned in the original packaging and in a re-sellable condition.